WE SUMMARIZE COMMON QUESTIONS

Welcome to our comprehensive FAQ section, designed to provide quick answers to the most commonly asked questions about our products, services, and operations. Should you need further clarification or have inquiries not addressed here, please feel free to contact our dedicated customer support team.

We hope these FAQs provide valuable insights into the procurement of office furniture. For personalized assistance tailored to your organization’s needs, please contact our procurement specialists.

WHAT IS THE QUALITY STANDARD?

Either EN1335 or BIFMA standard. SGS test report. We have 11 pieces equipment in our in-house testing center ensuring our products meet the highest standards.

WHAT IS THE PAYMENT TERM?

By T/T (30% deposit in advance, the balance of payment before shipment).

WHAT IS THE LEAD-TIME?

Sample order (less than 5pieces) 7-14 working days. Bulk order 25-30 days.

PORT OF LOADING?

Shenzhen or Guangzhou China.

WHAT IS THE PRODUCT WARRANTIES COVERAGE?

5-year warranty for office chairs.

IS THERE ANY MANUAL?

Installation and functional instruction are included in packaging.

ANY MINIMUM ORDER REQUIREMENT?

No MOQ requirement.

ARE YOU ABLE TO OFFER OEM OR ODM SERVICES?

We have professional and over 15 years R&D team and can offer new product development service, OEM or ODM service etc.

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